Privacy Policy

This privacy policy sets out how Federal Access uses and protects any information that you give Federal Access when you use this website. Federal Access is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Federal Access may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is updated and effective February 1, 2017.

We may collect the following information:

  • name
  • company information
  • contact information including email address
  • demographic information such as postcode, preferences, and interests
  • credit card information as part of your purchase with all card and personal information protected in accordance with card industry standards
  • other information relevant to customer surveys and/or offers 

What we do with the information we gather:

We require this information to understand your needs, provide you with a better service, and in particular for the following reasons:

  • this site includes authenticated accounts which can be created by Federal Access or by the user. User accounts require name, email, and other personal information. Federal Access can reset passwords but can not see or identify passwords created by the user.
  • as a Federal Access paid member, you will be added to newsletters and update emails.  You may choose to opt out at any time.
  • complete online transactions or sales from the Federal Access Marketplace
  • internal record keeping
  • we may use the information to improve our products and services
  • we may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customize the website according to your interests.


We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies:

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites:

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information:

You may choose to restrict the collection or use of your personal information in the following ways:

  • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes. The exception to use of personal information is the necessary collection of personal information, data, and credit card information for the purpose of completing your online purchase. 
  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at [email address]

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to Federal Access, 911 Washington Avenue, Suite 501, St. Louis, Missouri 63101.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

Consumer Agreement 

The consumer agrees to protect the documentation from unauthorized dissemination and disclosure.

The information contained in The Government Sales Manual and the videos and online documents and templates of Federal Access are the proprietary and business-sensitive property of Federal Access. No part of any downloaded publication or document may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means (electronic, mechanical, photocopy, recording, or otherwise) without the prior written permission from Federal Access. The only individual who is legally authorized to have copies of the documentation from any of the Federal Access websites are the individuals who purchased said documentation. The only legal means to obtain Federal Access Products is by purchasing them from the Federal Access website or an authorized Federal Access reseller or partner.

Sales Tax 

Federal Access charges a tax on all products shipped to the customer’s location.  Sales tax does not apply to services.


The Content included in this Web site has been compiled from a variety of sources and is subject to change without notice as are any products, programs, offerings, or technical information described in this Web site. Federal Access makes no representation or warranty whatsoever regarding the completeness, quality, or adequacy of the Web site or Content, or the suitability, functionality, or operation of this website or its Content. By using this website, you assume the risk that the Content on this website may be inaccurate, incomplete, offensive, or may not meet your needs and requirements. Federal Access SPECIFICALLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT WITH RESPECT TO THESE WEB PAGES AND CONTENT. IN NO EVENT WILL RSM Federal BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

— OR Depending on State —

The information and content on this server is provided “as is” with no warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Any warranty that is provided in connection with any of the products and services described on this website is provided by the advertiser or manufacturer only, and not by Federal Access.

The references and descriptions of products or services within the Web site materials are provided “as is” without any warranty of any kind, either express or implied. Federal Access is not liable for any damages, including any consequential damages, of any kind that may result to the user from the use of the materials on this website or of any of the products or services described hereon.

The descriptions of, and references to, products, services and companies on this website are the sole responsibility of the companies providing the information (“advertisers”), and not Federal Access.

The inclusion of material on this server does not imply any endorsement by Federal Access, which makes no warranty of any kind with respect to the subject matter of the server materials advertised.

A possibility exists that the server materials could include inaccuracies or errors. Additionally, a possibility exists that unauthorized additions, deletions, and alterations could be made by third parties to the server materials. Although Federal Access tries to ensure the integrity and the accurateness of the server materials, it makes no guarantees about their correctness or accuracy. Before relying on any representation made in any of the server materials, check with the advertiser of the product or service to ensure that the information you are relying upon is correct.

Return Policy 

You may purchase merchandise from this website by using any one of the payment options listed on the website. Due to the digital nature and/or intellectual capital of our products, we do not offer refunds.  Once downloaded or received by mail, all transactions are final. Federal Access reserves the right to change its payment procedures at any time without prior notice to you.

eCommerce Store Hours 

Customer service is available 9am – 5pm CST.

The Federal Access Program

Federal Access is a membership program designed to provide an education, training, and support for the techniques and strategies required to accelerate your maturity in the federal space in order to increase and maximize revenue. It is a paid membership program that requires Members to manually register for and pay for access to a wide range of educational services.

Paid memberships provide access to select products and services as outlined under the program. The products and services provided under membership can change without notice.

Federal Access Program – 100% Program Guarantee

Our reputation is based on your satisfaction and the trust you place in our products and services. We developed Federal Access to be the most comprehensive and cost-effective government sales program on the market. We measure the value of our company and services on only one metric – our Members winning contracts. We guarantee to provide the products and services as described.

If you have questions about the program, you can call the Federal Access program office at (703) 677-1700 or email us at


Although the information on this website is accessible worldwide, not all products or services discussed or provided on this website are available to all persons or in all geographic locations or jurisdictions. Federal Access and the advertisers each reserve the right to limit the provision of their products or services to any person, geographic area, or jurisdiction they so desire and to limit the quantities of any products or services that they provide. Any offer for any product or service made in the materials on this website is void where prohibited.

GOVERNING LAW: In the event of litigation both parties agree that the Law of the State of business registration of Federal Access shall apply and both parties shall consent to the jurisdiction of said State’s courts, or in the event of diversity of citizenship, the United States District Court for the (District). Both parties expressly waive a trial by jury.

MISCELLANEOUS: The Terms and Conditions constitute the entire agreement between you and Federal Access with respect to this website. The Terms and Conditions supercede all prior or contemporaneous communications and proposals, whether electronic, oral or written between you and RSM Federal with respect to this website. No modification of the Terms and Conditions shall be effective unless it is authorized by Federal Access. If any provision of the Terms and Conditions is found to be contrary to law, then such provision(s) shall be constructed in a manner to closely reflect, as much as possible, the intentions of the parties, with the other provisions remaining in full force and effect.