Ep 321: How to Simplify Your Business for Success

Feeling overwhelmed by complexity in your business? This episode is for you! Join us as we explore how to simplify your business processes and reduce stress. From email management to prospecting pipelines, learn practical tips to streamline your operations. Discover the four key principles for simplification: identifying pain points, questioning existing processes, implementing changes incrementally, and reviewing periodically. Plus, get insights on useful tools like Stream Deck, Descript, and HubSpot to make your workflow smoother. Tune in and take control of your business efficiency today!
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Featured Guest: Michael LeJeune Company: Partner, RSM Federal
Email: mlejeune@rsmfederal.com Phone: (636)-577-5005
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Ep 320: How to Increase Your Proposal Win Rate

Learn how to fortify your proposal prowess with Lori Revely from Cavalry Consulting. Dive deep into the essential prework strategies that companies can implement to soar above the competition. Learn how to construct a robust content library, harness downtime effectively, and optimize resources between bidding cycles. From interviewing Subject Matter Experts (SMEs) to refining resumes and streamlining file management, every detail counts. Uncover the significance of CPAR ratings and debrief accessibility in ensuring a competitive edge. Tune in to equip yourself with the tools to triumph in the world of government proposals!
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Featured Guest: Lori Revely Company: Managing Partner, Cavalry Consulting
Email: lori@cavalryconsulting.com
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Ep 319: How to Deliver Exceptional Customer Service

Providing top-tier customer service is non-negotiable when building your government business. This episode highlights ten essential elements crucial for mastering customer service in the public sector. From truly understanding client needs to maintaining clear communication and ensuring quality assurance, each aspect contributes to building strong and enduring relationships. Responsiveness, flexibility, and proactive problem-solving are key traits, alongside professionalism and integrity. Upholding high internal corporate standards and actively seeking client feedback further enhance service delivery. Detailed note-taking is a practical tool for ensuring seamless interactions and continuity, especially as team members change. By embracing these principles, government contractors can elevate their customer service standards, cultivate trust, and position themselves for long-term success in this competitive arena.
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Featured Guest: Michael LeJeune Company: Partner, RSM Federal
Email: mlejeune@rsmfederal.com Phone: (636)-577-5005
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Ep 318: The Future of M&A: Trends, Predictions, and Insider Insights

In this episode, we sat down with Christine McDannell, founder of the Magnolia firm. Christine shares her wealth of experience as a serial entrepreneur who has built, sold, and exited numerous businesses over the past two decades. We discussed the evolving landscape of mergers and acquisitions, discussing current trends, predictions for the future, and the intricacies of buying and selling companies in today’s market. From navigating the seller’s market to understanding the impact of political and economic factors, this episode offers valuable insights for business owners, investors, and anyone interested in the world of M&A. Tune in to gain expert perspectives on the dynamic world of mergers and acquisitions.

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Featured Guest: Christine McDannell Company: Principal, The Magnolia Firm
Email: exit@themagnoliafirm.co
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Ep 317: How to Spot GovCon Scammers and Con Artists

In this episode, I talk about scammers preying on unsuspecting individuals in the realm of government contracting. From promising easy riches to using deceptive tactics, this episode will expose the psychological playbook of these con artists. Drawing from real-life stories and practical tips, you will learn how to identify red flags and conduct due diligence to avoid falling victim to scams. Whether it’s scrutinizing extravagant claims or cross-referencing with official databases, my goal is to equip listeners with the tools to navigate the complexities of government contracting safely and properly. Tune in to learn how to separate fact from fiction and protect yourself from fraudulent schemes.
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Featured Guest: Michael LeJeune Company: Partner, RSM Federal
Email: mlejeune@rsmfederal.com Phone: (636)-577-5005
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