Meet Our Team

The Federal Access support team is critical to success of the program. Meet the folks who create all of the content, speak nationally at some of the largest government conferences in the world, and have your best interests at heart.  Our team is constantly facilitating and collaborating on new content and resources to help you win more contracts.

Joshua Frank
Managing Partner
Michael LeJeune
Partner, FA Program Manager
Service Jack
Member Relations

Gloria Vertrees
Member Services
LTC (R) Bobby Jones
Member Services
Lisa Frank
Resource Manager


Learn More About Our Team

Author, trainer, and consultant with 25 years in the federal space, Mr. Frank is a leading authority on small business government sales and speaks nationally on small business acceleration. Mr. Frank specializes in the development and implementation of techniques and strategies for sales, marketing, and teaming activities. These techniques and strategies facilitate improved positioning, competitive advantage, and sales cycle acceleration to win new contracts and increase revenue. His seminars are consistently rated as being real-world, highly educational, and thought provoking.

Founder and Managing Partner of Federal Access (, Mr. Frank is author of The Government Sales Manual, one of the most comprehensive and educational resources on the market for small business government sales. Since 2003, the manual has helped small businesses win thousands of government contracts worth more than $1.6 Billion.

Mr. Frank also serves as Chairman of the Board for the St. Louis Veterans Business Resource Center (VBRC). In this role, Mr. Frank provides oversight and mentorship in support of the Center.

An avid outdoor enthusiast and Boy Scout leader, Joshua lives in St. Louis, Missouri with his wife and two children. A former Military Intelligence Officer, he is a graduate of the University of Missouri with a degree in English and graduate degrees in Management Information Systems (MIS) and a Masters in Business Administration (MBA) from the Webster University Walker School of Business.
Author and Partner at Federal Access, Michael is one of only 50 business advisors worldwide trained to work with Tony Robbins and Chet Holms as a certified Business Mastery Coach. He has been consulting and mentoring small, mid-tier, and large business for over 10 years, successfully designing and facilitating business strategies to accelerate client revenue in both private and public sectors.

With superb interpersonal skills, he specializes in understanding a client's business objectives and facilitating the necessary capture, sales, marketing, and operational activities necessary to achieve growth in both commercial and government markets. Michael brings an extensive and diverse corporate consulting background that provides Federal Access Members with a wealth of knowledge and expertise for small and large companies.

Prior to Federal Access, Michael successfully managed his own coaching and consulting firm. Earlier, he served as the Director of Sales for a National collaborative technology firm. Michael has an extensive background not only in what it takes to grow a company, but a strong background in Defense and Federal agency acquisition.
Mr. Jones retired from the United States Army as a Lieutenant Colonel (LTC) with more than 25 years experience as a career intelligence officer. A senior consultant, Mr. Jones provides Federal Access Members with extensive knowledge on federal and Defense acquisition strategy. With strong technical, management, and leadership skills, Mr. Jones provides FA Members with operational guidance impacting business strategy, capture management, development of sales and marketing strategies to maximize revenue, and corporate operations.

Mr. Jones lives in Fort Leavenworth, KS with his wife. He holds degrees from both Austin State University and the University of Central Texas.
Having achieved success as a business woman without a formal degree, Gloria returned to college at the age of 39; earning a Bachelor’s of Science Degree in Business Administration and graduating Summa Cum Laude. She was drawn to the higher education environment and subsequently accepted a position to revive rapidly declining enrollment numbers at the institution from which she graduated. Within two short student recruitment cycles; she was able to meet and exceed goals with an enrollment that was the highest in the institutions history. It was at this time that she realized her true calling: motivational management, building and motivating highly productive sales and customer service teams. Her career in higher education culminated 20 years later at yet another institution but not before she earned the distinction of becoming the first female vice president at St. Louis College of Pharmacy.

Today, Gloria is devoted to Federal Access. She brings years of experience and passion to the table for the development of small business through optimal marketing concepts and implementation. Her greatest contribution however is her highest calling: team selection, development and motivation.
Ms. Frank is an industry professional with more than ten years experience in client engagement, healthcare, supply chain, multi-media, and member communications. Her media team is responsible for the facilitation of corporate graphics, video, media, and implementation of new tools and technologies. Ms. Frank holds a master’s degree in International Relations, is a trained facilitator and is Six Sigma certified. Lisa lives in St. Louis with her husband and two children.
Need Support for Federal Access? Email Jack! Jack has your back and can help with any issues that arise. Jack is also the backup for our team when they are out on the road, speaking at conferences, and out on vacation.